Apple Expands SelfRepair Program to Europe

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Apple announced on Thursday that its self-repair program has been launched in Europe. The program, called “Apple Self-Repair Diagnostics,” allows consumers to test the functionality of the best parts of their products without the help of Apple or independent repair providers, and identify parts that may need repair. According to a press release, the tool was first launched in the United States in December 2023, currently supporting 42 Apple products, and is now available in 32 European countries, including the United Kingdom, France, and Germany. The program will now support iPhone, Mac, and Studio Display models in 33 countries and 24 languages. Apple also plans to expand this service to Canada by 2025. Apple first launched the self-service program in 2022, providing customers with Apple manuals, legitimate Apple parts, and tools to repair their own devices. The program was launched in response to pressure from “right to repair” advocates who believe consumers should not be locked into a select group of authorized repair shops. In February of this year, the company expanded the program to include Mac models with the latest M3 chips. The company stated that self-repair tools are part of its ongoing efforts to extend the life of its products. Apple stated in the announcement, “While Apple is committed to providing safe and affordable repair options, designing and manufacturing durable products remains a top priority.” “For customers and the planet, the best repair is one that is never needed.” According to a press release, customers can start an Apple diagnostics session on their second product to check the status and performance of the device that may need repair. After following a series of on-screen prompts, they will learn whether the product needs repair and which parts may need to be replaced.
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